Request FAQ

Have a question regarding your request? Read through these frequently asked questions; if you can’t find an answer, contact us here.


What aircraft can you accept livery requests for?

     P3D/FSX

  • All PMDG aircraft
  • Flight Sim Labs A320 & A319
  • Aerosoft Airbus family
  • Carenado (Please contact us before purchasing)
  • Qualitywings Boeing 757
  • Qualitywings Boeing 787
  • Qualitywings Bae146/RJ100
  • Majestic Simulations Q400

     X-Plane

  • Zibo/Ultimate (All)
  • Flight Factor (All)
  • ToLiss A319
  • X-Crafts (All Aircraft)
  • IXEG Boeing 737-300
  • Flight Factor A320
  • FlyJSim Boeing 737-200
  • Flight Factor Boeing B757-200
  • Flight Factor Boeing B767-200/300/F
  • SSG E170/E190
  • Rotate MD-80

Please note: This list is not exhaustive - we still may be able to accommodate your livery, please contact us for more information if you do not see an aircraft above.


Do you accept livery requests for fictional and virtual airline liveries?

We are able to accept requests for fictional and virtual airline liveries with our Fictional Livery Request service. We ask that you contact us before placing an order to confirm whether it is feasible for us.


What airports can I request dynamic lighting for?

We are able to accept dynamic lighting requests for any addon airports, even ones that already have dynamic lighting. We are not able to accept dynamic lighting for default Prepar3D airports.


Can you create SODE jetways for airports that already have SODE?

We at iniBuilds pride ourselves over our realistic addons for existing airports that enhance the flightsim experience. This is our primary goal for creating these SODE profiles. Therefore, we will not accept orders that will replace existing SODE that is included by the developer. After our many months of creating profiles we noticed that SODE for these airports not only cover jetways; but also covers things like windsocks, grass, terminal objects, etc. All of which can cause issues if they are disabled. We hope you can understand our position and thank you for your consideration.


Can there be flexibility with realism?

We do allow for some deviation from the real-life version of your request, but we ask if you are looking to request something that is fictional that you contact us before purchasing.


I have purchased a request, what happens now?

After you place an order with us, you will receive a confirmation via email. This highlights your request information and a confirmation of sale. Your request is automatically added to our systems and assigned accordingly. We will only contact you if there is an issue with your request or if we require extra information. Most requests are completed 3 to 4 weeks after the purchase date. If this needs to be extended, we will always notify you.


Can I get a refund if you cannot meet my request requirements?

Yes. If we can not meet your request, we will provide a full refund for the items in question. For more information, please review our "Return Policy Exceptions" here.